CSG Agent Handbook

Company Policies

Review the latest eligibility requirements, commission guidelines and performance standards applicable to CSG Property agents.

Agent Property Purchase Policy
Agent Benefit
Policy 01

Agent Property Purchase

Property purchase benefits are available to eligible CSG agents who meet the required service period or converted-case requirement.

The agent must have joined CSG for at least 180 days.
Alternatively, the agent must have converted at least one sales or rental case.
For project purchases, the PIC portion remains subject to deduction.
Subsale purchases are subject to the applicable 100% portion stated in the policy.
VIEW PROPERTY PURCHASE POLICY →
Fast Commission Memo
Fast Commission
Policy 02

Fast Commission Memo

Fast Commission claims are subject to agent status, payment completion and the applicable payment arrangement.

Fast Commission is applicable only to active agents.
Clients who have not settled the down payment or legal fees are not eligible.
Instalment-plan cases may claim a maximum of 50% Fast Commission.
Cash buyers may receive up to 50% Fast Commission upon the first down payment.
VIEW FAST COMMISSION MEMO →
REN Target and Review Policy
Performance Review
Policy 03

REN Target & Review

REN performance is reviewed regularly to ensure agents continue meeting the required sales and activity standards.

01 Months 1–3: First performance review.
02 Months 4–6: Second performance review.
03 Months 7–9: Third performance review.
04 Months 10–12: Fourth performance review.
! Agents who fail to submit a single sale within six months may be charged RM300 to continue their REN status.
VIEW REN TARGET POLICY →
Important Notice

Company policies may be updated by management. Always refer to the latest official memo or contact the administrator when clarification is required.

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